New Remote Opportunity – WEC Energy Group Customer Service

📌 Now Enrolling – Limited Seats Available

Join this exciting work-from-home opportunity providing billing, account, and customer support for a major energy provider. Flexible schedules, strong pay rates, and full training provided!

💰 Revenue & Schedule

• Pay Rate: $13.90/hr (2 intervals per hour) before platform fee
• Intervals Available: 24/7/365
• Peak Hours: Mon–Fri, 7:00 AM – 7:00 PM ET
• Required Shifts:
• 2 hrs on Saturday or Sunday
• 2 hrs on Monday

📝 Day-to-Day Responsibilities

• Handle billing questions & account inquiries
• Resolve customer issues with empathy
• Process payment plans & deferrals
• Retain customers considering cancellation
• Enroll customers in appropriate energy plans
• Ensure compliance with utility regulations

💻 Equipment & Technical Requirements

• Dual monitors (required)
• Wired high-speed internet
• USB VoIP headset (for training & servicing)
• Minimum 8 GB RAM
• Windows 11 (fully updated)
• Must meet Arise® System & Equipment Standards
• Thinscale security program (provided after enrollment)

(Discounted Equipment Sold Here)

🔍 Security Requirements

• Background check (completed within 3 business days)
• Drug screening (scheduled within 48 hours of email)
• Photo ID verification during enrollment
• Daily facial scan authentication before class

NOTE: If you have frozen your credit, you must lift it with Experian before starting the background check.

📅 Certification Training

• Phase 1: Instructor-led & self-study (08/25/25 – 09/18/25)
• Phase 2: “Earn While You Learn” (09/19/25 – 10/02/25)
• Class Time: 9:00 AM – 3:00 PM ET
• No class Mon, Sept 1st

🚫 Enrollment Restrictions

You cannot enroll if:

• You’ve had 3 drops or fails in 12 months
• You’ve dropped/failed a class in the last 60 days
• You’re enrolled in another opportunity with overlapping class dates

✅ Ready to Get Started?

Step 1: Review the AltaConnect Enrollment Guide

Step 2: Ensure your equipment meets requirements

Step 3: Begin enrollment today — spots will fill quickly!

🔗 Click Here to Start