New Opportunity: MSC Cruises – Bilingual Agents Needed! Start July 28th
Jul 15, 2025 7:07 pm
Hello AltaConnect Agents,
We’re excited to announce a brand-new opportunity with a global leader in the travel industry — a bilingual (English/Spanish) inbound sales and customer service role for a premier cruise line.
This is your chance to deliver exceptional service to travelers while enjoying the flexibility of working from home — plus access to discounted cruise rates after servicing!
Client: Global Cruise Line (Bilingual Opportunity)
Start Date: July 28, 2025
Pay: $14.50/hour ($7.25 per 30-minute interval)
Class Time: Monday–Friday, 10:00 AM – 2:00 PM ET
Service Hours: Monday–Friday, 9:00 AM – 6:00 PM ET
Special Requirements:
- 3 intervals (1.5 hrs) on Saturdays or Sundays
- 6 intervals (3 hrs) on Mondays
- $50 Class Confirmation Deposit (non-refundable)
What You’ll Do
- Answer inbound customer service and sales calls
- Assist with booking questions, billing, complaints, and cruise information
- Speak with customers in both English and Spanish
- Uphold high standards of hospitality and care
Requirements
- Fluent in English and Spanish (must pass a language assessment)
- Windows 11, Chrome browser, USB headset, hardwired internet
- Complete a background check and photo ID verification
- Daily facial scan login during training
- 90% Commitment Adherence required during and after training
Certification Details
- Phase I: July 28 – August 15 (4 hours/day live instruction + self-study)
- Phase II: August 18 – August 20 – Begin earning revenue
- Must pass all assessments with 80%+ and simulations with 90%+
- Must service at least 24 intervals per week after certification
Perks
- Discounted cruise rates after 8 weeks of service
- Gain valuable experience in the remote travel industry
Spots are limited. If you're bilingual and ready to start, act fast — these cruise roles fill quickly.
Enroll Now: https://link.arise.com/
Email: [email protected]
We look forward to seeing you take the next step with us,
The AltaConnect Team