New Opportunity: MSC Cruises – Bilingual Agents Needed! Start July 28th

Jul 15, 2025 7:07 pm

Hello AltaConnect Agents,

We’re excited to announce a brand-new opportunity with a global leader in the travel industry — a bilingual (English/Spanish) inbound sales and customer service role for a premier cruise line.

This is your chance to deliver exceptional service to travelers while enjoying the flexibility of working from home — plus access to discounted cruise rates after servicing!



Client: Global Cruise Line (Bilingual Opportunity)

Start Date: July 28, 2025

Pay: $14.50/hour ($7.25 per 30-minute interval)

Class Time: Monday–Friday, 10:00 AM – 2:00 PM ET

Service Hours: Monday–Friday, 9:00 AM – 6:00 PM ET

Special Requirements:

  • 3 intervals (1.5 hrs) on Saturdays or Sundays
  • 6 intervals (3 hrs) on Mondays
  • $50 Class Confirmation Deposit (non-refundable)

What You’ll Do

  • Answer inbound customer service and sales calls
  • Assist with booking questions, billing, complaints, and cruise information
  • Speak with customers in both English and Spanish
  • Uphold high standards of hospitality and care

Requirements

  • Fluent in English and Spanish (must pass a language assessment)
  • Windows 11, Chrome browser, USB headset, hardwired internet
  • Complete a background check and photo ID verification
  • Daily facial scan login during training
  • 90% Commitment Adherence required during and after training

Certification Details

  • Phase I: July 28 – August 15 (4 hours/day live instruction + self-study)
  • Phase II: August 18 – August 20 – Begin earning revenue
  • Must pass all assessments with 80%+ and simulations with 90%+
  • Must service at least 24 intervals per week after certification

Perks

  • Discounted cruise rates after 8 weeks of service
  • Gain valuable experience in the remote travel industry

Spots are limited. If you're bilingual and ready to start, act fast — these cruise roles fill quickly.

Enroll Now: https://link.arise.com/

Email: [email protected]


We look forward to seeing you take the next step with us,

The AltaConnect Team

Comments