Hello,

We're upgrading our communication system to better serve you and ensure you never miss important opportunities or updates.

What's Changing? Starting today, 7/14/25, all agent communications will be sent through our new organized email system.

This includes:

✓ Opportunity Announcements - New projects, bonus shifts, and special campaigns

✓ Urgent Service Notices - System updates, client escalations, and immediate staffing needs

✓ AltaConnect Communications - Platform updates and important notices

✓ Training & Updates - New procedures, policy changes, and skill development

✓ Performance Recognition - Feedback, achievements, and team updates

✓ Schedule Communications - Shift changes, availability requests, and important deadlines

What You Can Expect:

• 2-3 emails per week on average
• Clear subject lines indicating urgency level
• Mobile-friendly formatting for easy reading
• Timely delivery of critical information

Questions? If you have any questions about this transition, please reply to this email.

Thank you for your partnership and continued dedication to providing excellent customer service.

Best regards,

AltaConnect Support Team

P.S. This new system will help us communicate more efficiently and ensure you're always informed about opportunities to grow your earnings and stay connected with our team.

You're receiving this as a current agent partner. This is a one-time communication about our system upgrade.