Dear

Please join me in congratulating Dean, Edmore, who have completed the first half and Pieter and Lene, who have making good progress..👏👏👏

Please complete your first half asap, as the second half will be released Wednesday, 21 April and the course will close on 10 May 2021.

• Customers and team members see more than you think
• Understanding team members
• Workplace culture dictates business success
• How values impact productivity, sales, and service
• Teamwork and communication

The second half covers:

• Confident Communication: How to be assertive and not aggressive
• Biases: let’s talk about diversity and Inclusion and the impact it has on teams and productivity
• Leadership & team member responsibilities when communicating

Kind Regards

Terrill Christians

www.successbydesign.co.za