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Apr 28, 2021 8:01 am
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Customer Experience costs market share, whether your business is claiming it, or the one losing it.
A good customer experience can be used as a differentiator for new and old businesses.
Uber’s easy-to-use user interface, in conjunction with its pricing and offer, can be credited for its exponential growth.
FNB’s customer rewards program and its banking app’s easy-to-use user …
A business with excellent customer experience initiatives does not always have a one-to-one return on investment (ROI), but it is a decisive factor that contributes to market share growth Read More »
Yours Sincerely,
Terrill Christians, MBA
CEO | Management Consultant
📲 +27 82 025 3939
📧 terrill@successbydesign.co.za
At Success By Design, we design and implement growth strategies, optimize processes, and design customer experiences that increase sales, productivity, and profit. We walk the journey with you.
