Dear
As part of our promise to candidates, today we are showcasing Andy, who with a strong Telecoms background brings not only technical skill and experience but also strong managerial and leadership qualities:
- Highly dependable and meticulous NOC Manager, working from an initial low-level engineering role in the department to ultimately leading it
- Providing robust leadership
- A track record of challenging the norm, improving process and ways of working both internally and with stakeholder teams
- Ability to take charge of all situations pertaining to the NOC department and formulate strategies within tight timeframes, rolling out action plans in real time whilst retaining the ability modify plans as situations develop
Technical Skills Summary
- Proficient with Microsoft operating systems and Microsoft Office suite, including Word, Excel, PowerPoint, OneNote, Project and Visio
- ITSM systems, ServiceNOW and Remedy
- Cisco proficient including Meraki, Prime, TAC and CLI
- Monitoring software Spectrum, SolarWinds, eHealth and CAPM
- Reporting tools, MicroStrategy and ServiceNOW
- Online rota, Fissara - developed and maintained with sole ownership
Andy is available immediately in and around the Hampshire/Surrey/Berkshire area and is open to both contract and permanent opportunities at NOC Manager level.
Interested in Helpdesk Management, Change Management, People Management and Service Desk Management.
Andy would also be keen to learn about any Service Transition and/or Process Improvement roles.
Previously SC cleared, now expired but keen to re-apply.
If you or any of your contacts have opportunities in mind, please do get in touch asap.
Kind regards
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