Hey ,
Top of the morning to ya! This is a short email to provide you with a strategy to help you improve show-up rates on booked appointments.
Before I dive in, I want to mention that I grow my business the exact same you guys are but obviously targeting medicare agents and not seniors.
So I deal with this as well and still have a healthy pipeline and book of business.
So what I am about to cover is coming from first-hand experience and what I do whenever someone books an appointment with me on my calendar.
First Thing: Anytime you get a new opportunity, you want to follow the cadence provided in the previous training set to you the other day.
Second: No matter whether the lead books an appointment with you on autopilot or not, you want to CALL THEM to confirm the appointment they set already OR call them to set the appointment for the consultation.
Third: To substantially improve the show-up rate. On the Day of the appointment, you want to Call or Text the lead first thing in the morning to confirm the booked appointment they have set for that day.
Here's a Call and SMS Appointment Confirmation Script you can use:
Implement this and start seeing your show-up rates improve even more!
I will be doing a video walkthrough of this very soon.
Let me know how this goes for you. Keep me updated.
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