Upcoming Events and Workshops
Apr 17, 2025 6:05 pm
The Mistakes That Make Us is a recipient of the Shingo Publication Award from the Shingo Institute!
Hi :
I wanted to personally share two upcoming opportunities to connect, learn, and grow around themes that are core to effective continuous improvement: psychological safety, learning from mistakes, and sustainable leadership.
Virtual / Hybrid Events
đź“Š Psychological Safety: The Foundation for Lean and Continuous Improvement
In a recent Gallup poll, only 3 in 10 employees strongly agreed that their opinions count at work.
That number should concern any leader pursuing Lean or continuous improvement—because without psychological safety, it’s nearly impossible for improvement efforts to take root, let alone thrive.
That’s the theme of my latest article published by the Shingo Institute:
Psychological Safety: The Foundation for Lean and Continuous Improvement
👉 Read the article
I’ll be expanding on this topic in a free upcoming webinar:
Psychological Safety as the Foundation of Continuous Improvement
🗓️ Date: Tuesday, April 22, 2025
đź•š Time: 11:00 AM ET
đź’» Register here: [Zoom Webinar Link]
🌍 Join Me at the 4th Rendez-vous Kata – In Montreal and Online!
I’m excited to be part of this unique bilingual event that brings together global voices in Kata, scientific thinking, and continuous improvement.
Theme: Going Forward – Learning and Adapting in Uncertain Times
🗓️ Date: June 3–4, 2025
đź“Ť Hybrid Format: In-person (Montreal) + Virtual
🎟️ Register here: [Eventbrite Link]
My Contributions to the Event:
🎤 Keynote – BEYOND BLAME: CREATING A CULTURE OF LEARNING FROM MISTAKES
How psychological safety and embracing mistakes are essential for learning, experimentation, and sustained improvement.
🛠️ 3-Hour Workshop – Psychological Safety and Improvement Culture
Hands-on reflection and tools to move from fear and futility to trust and engagement in your improvement efforts.
Other Not-to-Miss Highlights:
- Katie Anderson will deliver her keynote Leading to Learn, plus a deep-dive leadership & coaching workshop (June 4).
- Sylvain Landry will present Bringing Scientific Thinking to Life with real-world kata applications from academia and beyond.
Simultaneous French-English translation via Zoom ensures accessibility for all.
In-Person Workshops
Registration is still open for my upcoming executive leadership workshop in June 17th in Cincinnati.
"From Noise to Knowledge: Executive Leadership Through Data-Driven Insight" is your chance to master decision-making by turning data into strategic actions.
Facilitated by Chris Chapman (from Toronto) and me, this immersive session leverages Dr. W. Edwards Deming’s proven methods—like kaizen, effective performance measures, and Plan-Do-Study-Act cycles—to transform the way you manage and drive measurable improvements in your organization.
Plus, join us afterward for a casual networking experience at a Toronto Blue Jays game, continuing conversations in a relaxed environment.
Let me know if this sounds appealing to you, if you have any questions, or if you know others who might benefit from this.
Learn more:
- Cincinnati (June 17)
You can also learn more via this blog post. And this video discussion between Chris and me.
Thanks,
Mark
Also in this newsletter:
- Check out my "Mistake-Proofing" online course
- My latest blog posts and podcasts
- How to purchase my latest book
- Bring me to speak at your organization's leadership event
My Mistake-Proofing Course for TKMG Academy!
Please check out my Mistake-Proofing course that's available through Karen Martin and TKMG Academy.
This video is a short preview from the start of Lesson 1:
You can buy the course individually at TKMGAcademy.com for $129. Volume discounts are available for large teams or your entire workforce (for more information, email info@tkmgacademy.com).
The course is also part of the wonderful collection of courses in the all-access annual subscription.
Recent Blog Posts and Podcasts
LeanBlog Posts and Podcasts:
My Favorite Mistake Podcasts:
The Mistakes That Make Us -- Order Print or eBook Versions Today
The print editions (both paperback and hardcover) of my new book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation are available through Amazon and other booksellers.
You can also read a free PDF preview of the book:
The eBook version of The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is available now for immediate purchase, download, and reading.
The Audiobook is Available!
The audiobook version is available through Amazon, Audible, and Apple Books.
But you can listen to a 5-minute sample now, the first part of Chapter 1:
Order Signed Copies 
Also, check out 10-pack and 50-pack team purchase options.
Customer Reviews
Initial ratings and reviews are generally positive!
Recent Review: "Valuable information - Easy read
Truly a great book. Flows smoothly making it so easy to read. Wonderful mix of concepts & examples of (mistakes) teachable moments that foster the creation or redirection towards a problem-solving culture based on Respect for those that do the work."
I'd Love to Help You — Virtually or On-Site
I'm open to working with you, either virtually or on-site.
Bring Me to Speak at Your Health System’s Quarterly Leadership Forum
If I can help your team or organization as:
- A speaker,
- A virtual coach,
- A workshop leader, or
- A consultant,
... please let me know. You can reply to this email or schedule a call to discuss your needs and situation — and how I might be able to help.
I can also do a similar session for organizations in other industries!
Thank You!
Thanks for being part of my community.
Let me know if I can be of assistance in any way.
Mark Graban