People are making decisions before they see your website
May 23, 2026 6:41 pm
Most businesses are still optimizing for what happens after someone lands on their website.
That’s the problem.
AI shopping agents are quietly changing how buying decisions get made online. More consumers are now describing what they want to AI systems first — and those systems are narrowing down products, filtering options, comparing features, and shaping decisions before a customer ever reaches your brand directly.
Which means the competition is starting earlier.
Much earlier.
The brands that win in this environment are not always the loudest, prettiest, or most creative. They’re the ones that can be clearly understood by both humans and machines without needing a 10-step funnel to explain themselves.
Clear pricing.
Clear positioning.
Clear offers.
Clear information.
The businesses still relying on vague messaging, bloated websites, and “we’ll explain it later” marketing are going to feel this shift first.
I broke this down in our latest article.
It covers:
- Why customer intent is changing before traffic even reaches your site
- Why some brands consistently surface while others disappear
- What AI systems actually reward when evaluating products and services
- Why visibility no longer means what most marketers think it means
The customer is still human.
But more of the process isn’t.
Read the full article here:
— Remso Martinez
Founder & Fractional CMO
Marketer on the Run