Did you know about this assessment hack?😲
Apr 19, 2024 7:23 am
Dear
OK, so you've attended the course, learned all the content, asked questions, and maybe even read the student manual (yeah, we know, it's not the most riveting reading!).
Then comes the assessment.
You're a bit nervous, you're not sure what to expect, and all the things you thought you knew have disappeared from your brain like the donuts in the break room.
So how do you prevent this performance anxiety?
Easy! With a powerful tool called Champions that you, as a HDAA Member, have access to right now.
Champions is a gamified assessment tool with a library of popular certification topics. You simply choose the challenge you want (eg. ITIL®4 Foundation) and Champions will simulate the exam for you.
Each question has a timer so you can get used to the exam conditions, plus there's a rationale for each question, ghost players to compete with, but the real power is in the results.
After you finish a challenge, you will see in-depth analytics showing you the exact areas you excelled in and the areas you need to work on. You can play the challenges as many times as you like too.
So by the time you sit the assessment, you'll be relaxed knowing that the information is like second nature to you, and a great pass-mark is incoming.🏆
How do you access this? Well, it's FREE for Members and all you need to do is log in to HDAA and go to the Champions Dashboard.
Champions is exclusive to HDAA and just another reason why more people are doing their certifications with us.
Performance anxiety: sorted!
Friday's sell-out event in Brisbane
Last Friday's Face-to-Face event in Brisbane was a good time.🥂
The event was sold out and the feedback from the attendees showed why these get-togethers are so valuable.
If you missed out, don't worry, there'll be more events this year. In particular, our Resolve Conference coming up in July. You do not want to miss that!
Upcoming courses
📅1st May - 3rd May, 9am - 5pm
HDI® Knowledge-Centered Service Principles (KCSP) Instructor-led training
This Knowledge Management best-practices course will provide support centre supervisors, managers, and directors with a set of practical steps for capturing, storing, and successfully reusing knowledge. Participants will learn how to implement a strategy for adopting Knowledge-Centered Service that creates and maintains knowledge as a by-product of the incident management process.
Too busy? Let us do the work for you!
At HDAA we are all about making your work life easier, so if you'd like to book a course, register for an event, find a Template, or just have a chat, then let us do it for you.
Our Member Ambassador, Chris, is just a phone call away: 1300 130 447. His favourite thing is talking to our Members, so make his day and say "Hi".
While he's helping you, he might even tell you about the time he almost backed his car off a cliff in Italy. You'll never know unless you call him.😊
Remember, every email you read brings you one step closer to the weekend. Stay awesome!
Cheers,
P: 1300 130 447
