HDAA Industry Update - ALL the things👍
Apr 01, 2024 10:15 pm
Dear
After a VERY welcome Easter break, it's time to get back into the swing of things. There is so much happening in the next few months that we can barely fit it into one email....but we're going to try!💪
Melbourne's Face-to-Face event is now LIVE
If you missed out on attending the Melbourne Face to Face in December, don't worry because the recording is now LIVE on our website (including the slide decks used in the event.)
Members can access it now in our Past Workshops section. It's called Incident Management Swarming Workshop.
Dean Toovey gave a fascinating insight into Swarming and the feedback from the members who attended was overwhelmingly positive. Even if you were there, it's worth another watch.
And if you did miss out on Melbourne, the Brisbane Face-to-Face is coming up. More about this further down the page!⬇️
NEW updates to Resources: Templates
One of the popular perks of being a Member are the FREE templates available in our Resources section. We know you love the efficiency and ease of getting your tasks done efficiently and to a high industry standard.
You can choose from a wide range of templates including: Job Descriptions, SLAs, Self Assessments, Standard Operating Procedure, Post-Implementation Review, Process Plans, and so much more! And that's before you even explore the Advanced Templates.
Things are rapidly changing in our industry and we're about to do a huge update to our templates to reflect those changes. Keep an eye out for the updates available in the coming weeks.🤓
Last days of ITIL®4 Foundation 2-for-1 SALE
Many of you are taking advantage of a FREE ITIL®4 course since we announced our 2-for-1 Sale last week. And why wouldn't you? You're never going to get an opportunity to do our most popular course at this price again.
Just to recap, right now when you buy an ITIL4 Foundation course + Exam, you'll get one for FREE. This also applies to ITIL4 Foundation exam-only purchases (ie. buy one exam and get one for free).
You must be a Gold Member to take advantage of this offer and it cannot be used with any other discounts.
If you're not already a Gold Member, it's worth joining NOW to get this deal because the savings you make will just about cover your Membership fee.
Hurry, because the sale ends on 5th April 2024, so you only have 3 days left to get on this!
The Brisbane Face-to-Face
Come and join us in Brisbane for the latest Face-to-Face event. Special Guest Speaker, Adam Benz, will be talking about the latest AI developments in the IT Service Industry.
There will also be great networking opportunities over drinks and nibbles. It's a great chance to catch up with your industry peers on a Friday afternoon!🥂
Hurry, because there are only a few tickets left now. The event is FREE for Members, but you must book your seat. Go here to make that happen now.
Resolve24 - the Service Desk Industry Conference
Don't miss the BIG Service Desk Industry event of the year!🥳
Resolve24 takes place on July 31st in Sydney this year. There is an exciting line-up of Industry Expert speakers, workshops, networking, entertainment, and so much more.
🌟Pre-registrations are open NOW so get in early to secure your place.🌟
Too busy? Let us do the work for you!
At HDAA we are all about making your work life easier, so if you'd like to book a course (and take advantage of the ITIL®4 Foundation SALE), register for an event, find a Template, or just have a chat, then let us do it for you.
Our Member Ambassador, Chris, is just a phone call away: 1300 130 447. His favourite thing is talking to our Members, so make his day and say "Hi". While he's helping you, he might even tell you about that time he had the best Lasagna🍝 of his life. You'll never know unless you call him.😊
Congrats for reading this whole email. Here's a cupcake.
Remember, you're one step closer to the weekend. Stay awesome!
Cheers,
P: 1300 130 447
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