Hey {{contact.first_name}}, you've got this!💪

May 05, 2024 11:30 pm

Dear


We all know preparation is the key to success.🏆


"Prepping" is the buzzword for a range of activities from organising your meals ahead of time when you're on a diet🥦, to prepping for the zombie apocalypse.


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But let's be real, preparation can be a bit of a drag right? Thinking of everything you'll need ahead of time can be tedious and you almost always forget something. It's not always possible to predict exactly what you'll need when the time comes.


Or is it?🤔


Don't worry, we've got you covered, at least when it comes to your exam.


Our exclusive P.A.S.S. system is an easy (and dare we say it, fun) way to prepare for your exam, build your confidence, and enjoy the sweet taste of SUCCESS.


So what does P.A.S.S. stand for?


P - Prepare. Complete your training with our experienced instructors, giving you real-world examples, answering your questions, and backing it all up with lifetime access to the e-learning material.

A - Assess. Use our super-weapon "Champions" to revise what you've learned with fun quiz questions to help you benchmark your knowledge so far.

S - Simulate. GuruQuiz is another HDAA exclusive and you can use it to simulate the exam platform along with similar questions you'll get in the exam. It's the perfect 'dry run' to increase your confidence in the exam.

S - Succeed. When you're ready to ace the real exam, just activate your exam voucher on the HDAA website. Let us know when you'd like to book the exam and we'll give you access.


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We don't just leave you to tackle the exam on your own. You'll go in fully prepared to PASS. It's the secret to why our students enjoy among the highest pass rates in the industry.


In the famous words of Benjamin Franklin:

"By failing to prepare, you're preparing to fail."


We can't help you with your diet though.😉





Upcoming courses


📅8th May, 9am - 5pm


IT Major Incident Management Best Practice (MIM) Instructor-led training


This HDAA training day will help you to determine how to define and detect a major incident, look at the process flow of a major incident, explore ways of taking ownership, and the importance of communication while always working towards a speedy resolution.


BOOK HERE FOR MIM



📅9th May - 10th May, 9am - 5pm


HDI® Support Centre Analyst (SCA) Instructor-led training

(includes Customer Service Representative training)


Help desk professionals and support centre analysts provide front-line support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction.


This certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement.


Or you can enroll in just the HDI® Customer Service Representative (CSR) Instructor-led training on the 9th May.


BOOK HERE FOR SCA




Too busy? Let us do the work for you!

At HDAA we are all about making your work life easier, so if you'd like to book a course, register for an event, find a Template, or just have a chat, then let us do it for you.


Our Member Ambassador, Chris, is just a phone call away: 1300 130 447. His favourite thing is talking to our Members, so make his day and say "Hi".


While he's helping you, he might even tell you about the time he saw a chicken the size of a sheep (he swears it's true!). You'll never know unless you call him.😊

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Remember, every email you read brings you one step closer to the weekend. Stay awesome!


Cheers,


The team at HDAA

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W: https://hdaa.com.au

P: 1300 130 447

E: training@hdaa.com.au

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