The hidden problem with case studies

Sep 10, 2025 1:01 pm

Yesterday I shared the poll results on what designers think matters most for landing interviews. Portfolios came out on top. No surprise there.


Design leaders often talk about craft. Can you design clean interfaces. Do you have good taste. Does your work feel sharp.


That’s the baseline. Your work has to look good enough. But here’s the mistake I see many designers make: they assume craft is the only thing that matters.


It’s not.


One of my clients has been in the industry for more than 15 years. He’s worked on complex B2B enterprise products where the UI polish comes from the design system. His value was in handling complexity. Building workflows. Making the experience seamless across integrations and constraints.


The hard part wasn’t the design. It was telling the story.


Years of multi-phase projects collapsed into one “case study.” Dozens of screens, endless notes, and no clear thread. He felt stuck.


Here’s what worked: we broke the monster into smaller stories. Phase 1. Phase 2. Phase 3. Each with its own problem, choices, and outcomes. At the end of each one, a simple pointer to the next phase. That way the story had rhythm, and each chapter had a clear takeaway.


Inside those case studies we stripped it back to what hiring managers actually look for:

→ What was the problem

→ What choices did you make and why

→ How did you handle the constraints

→ What changed because of your work


That’s it.


When you tell your story this way, even your niece or your uncle with no design background can understand it. That’s the test. Because if they can follow it, so can a busy hiring manager who’s skimming hundreds of portfolios between back-to-back meetings.


Here’s the truth most people don’t realize: hiring managers don’t read your whole case study. They glance for 20 seconds. If it’s clear, they keep going. If not, they move on.


That’s why clarity beats polish.


Craft is the baseline. Clarity is the differentiator. If your portfolio hides your decisions, your value gets lost.


Next week I’ll be running a live workshop where I’ll show you how to do this with your own case study. You’ll learn how to reorganize your story so it’s clear, skimmable, and easy to follow.


If you want early access to the invite, just reply to this email with the word 'AI' and I’ll send you the link.


Talk soon,

Joseph

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