Interviews aren't tests. they're trust exercises.
May 09, 2025 12:46 am
You rehearsed your lines.
Memorized every possible question.
Practiced your elevator pitch.
Even smiled on cue.
But somehow… the interview still fell flat.
Here’s what no one tells you:
→ Interviews aren’t tests. They’re trust exercises.
→ They’re not looking for perfect answers. They’re scanning for believable humans.
→ You’re not being judged. You’re being evaluated for fit, friction, and follow-through.
That’s why most “interview tips” fail.
They teach you how to pass a quiz.
Not how to build connection.
Let’s fix that.
Here are the 8 real reasons I got hired — and what I coach every client to do:
1. Research like you’re joining a team, not just a company
→ Know their latest product launch
→ Understand their business model
→ Read their company values — and test them against what they actually do
People hire those who already “get” the org.
2. Read the job description like a UX brief
→ What pain are they solving with this role?
→ What outcomes do they care about most?
→ What trade-offs are they making?
Now craft your story around their problem, not your past.
3. Investigate your interviewers like a designer does users
→ Who are they?
→ What are they posting?
→ What do they care about?
This isn’t stalking. It’s user empathy.
Show them you did your homework — that’s rare.
4. Practice using CARL, not cramming
→ Context → Action → Result → Learning
→ One core story per value or skill they care about
Don’t memorize 100 answers. Just master 5 clear stories.
5. Ask questions that build credibility
→ “How has your UX team evolved in the past 12 months?”
→ “What’s one thing you’re hoping this hire brings that you don’t already have?”
Good questions signal confidence.
Great ones spark real conversation.
6. Treat logistics like product QA
→ Test audio. Test video. Test lighting.
→ Arrive early. Know the map. Anticipate the friction.
Your preparedness is a proxy for your reliability.
7. Follow up like a strategist, not a fan
→ Thank them — but also recap the value you bring
→ Reference something they said that resonated
→ Make it easy to remember why you’re the right fit
A thoughtful follow-up = instant differentiation.
8. Reflect like an athlete, not a victim
→ What went well?
→ What didn’t?
→ What’s your next adjustment?
Every interview is a rep. Learn fast. Iterate faster.
You’re not trying to win a test.
You’re trying to win trust.
And trust is built through clarity, consistency, and care.
Reply back to this email — what’s your take?