Interviews aren't tests. they're trust exercises.

May 09, 2025 12:46 am

You rehearsed your lines.


Memorized every possible question.

Practiced your elevator pitch.

Even smiled on cue.


But somehow… the interview still fell flat.


Here’s what no one tells you:


→ Interviews aren’t tests. They’re trust exercises.

→ They’re not looking for perfect answers. They’re scanning for believable humans.

→ You’re not being judged. You’re being evaluated for fit, friction, and follow-through.


That’s why most “interview tips” fail.


They teach you how to pass a quiz.

Not how to build connection.


Let’s fix that.


Here are the 8 real reasons I got hired — and what I coach every client to do:


1. Research like you’re joining a team, not just a company


→ Know their latest product launch

→ Understand their business model

→ Read their company values — and test them against what they actually do


People hire those who already “get” the org.


2. Read the job description like a UX brief


→ What pain are they solving with this role?

→ What outcomes do they care about most?

→ What trade-offs are they making?


Now craft your story around their problem, not your past.


3. Investigate your interviewers like a designer does users


→ Who are they?

→ What are they posting?

→ What do they care about?


This isn’t stalking. It’s user empathy.

Show them you did your homework — that’s rare.


4. Practice using CARL, not cramming


→ Context → Action → Result → Learning

→ One core story per value or skill they care about


Don’t memorize 100 answers. Just master 5 clear stories.


5. Ask questions that build credibility


→ “How has your UX team evolved in the past 12 months?”

→ “What’s one thing you’re hoping this hire brings that you don’t already have?”


Good questions signal confidence.

Great ones spark real conversation.


6. Treat logistics like product QA


→ Test audio. Test video. Test lighting.

→ Arrive early. Know the map. Anticipate the friction.


Your preparedness is a proxy for your reliability.


7. Follow up like a strategist, not a fan


→ Thank them — but also recap the value you bring

→ Reference something they said that resonated

→ Make it easy to remember why you’re the right fit


A thoughtful follow-up = instant differentiation.


8. Reflect like an athlete, not a victim


→ What went well?

→ What didn’t?

→ What’s your next adjustment?


Every interview is a rep. Learn fast. Iterate faster.


You’re not trying to win a test.

You’re trying to win trust.


And trust is built through clarity, consistency, and care.


Reply back to this email — what’s your take?

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