Hi

When things break, skip hour-long blame sessions. Use three prompts:

1. What worked?
2. What surprised us?
3. What will we try next time?

Timebox each to ten minutes. Document, assign owners, close. Momentum stays high.

Cheers,

Yordan

PS: I wrote an article on postmortem templates in 2024. You can even grab the exact template I use. Find the article here