Your backup might be running… but not backing up

A lot of people assume their Mac or PC is backed up because the software says it is. What I see in the real world is different. External drives that disconnect, laptops that go to sleep mid‑backup, or backups that haven’t actually completed in months...

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Jan 24, 2026
Why Mac files seem to vanish (and how to avoid it)

If files on your Mac look like they’ve disappeared, they may not be gone at all. macOS includes a storage feature that saves space by moving older files into iCloud while keeping a small placeholder on your Mac. If you’re offline, or your Mac is low...

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Jan 23, 2026
Why sleep mode isn’t always the best option

A quick tip I share with customers all the time: leaving your computer on sleep for weeks can cause more problems than people realise. Sleep is convenient, but it pauses important background tasks. Updates don’t fully finish, system cleanups don’t ru...

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Jan 22, 2026
Why your Mac says photos are missing (they’re not)

I’m seeing more Macs where people think their photos have disappeared — but it’s usually a setting, not data loss. On newer versions of macOS, iCloud can be set to “Optimize Storage.” When space gets tight, your Mac keeps smaller placeholders instead...

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Jan 21, 2026
Why never restarting your Mac causes odd problems

A surprising number of Mac issues I see come down to one simple habit: never restarting. Modern Macs can happily sleep for weeks, but that doesn’t mean they should. Over time, background tasks pile up, memory doesn’t fully clear, and small glitches t...

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Jan 20, 2026
Why laptops slow down months after they were fine

A pattern I see a lot: a laptop that was fast and quiet starts running hot, the fan never seems to stop, and everything feels sluggish. In most cases, it’s not a single failure. It’s a mix of everyday buildup: – Dust blocking airflow – Old thermal pa...

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Jan 19, 2026
Those browser add‑ons you forgot about

A quick check that often gets overlooked: browser extensions. Over time, most computers collect little add‑ons for coupons, PDFs, screen capture, shopping tools… and then they get forgotten. The problem is that extensions can update, change ownership...

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Jan 18, 2026
Laptop battery swelling: subtle signs people miss

Something I’m seeing more often lately is laptop batteries that are quietly swelling. It doesn’t usually start with obvious warning signs. Early clues are often subtle: – The trackpad becomes harder to click – The laptop wobbles slightly on a flat de...

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Jan 17, 2026