Dear ,

We're excited to introduce some experimental AI features in our Computer Repair Shop (CRS) software. As part of our ongoing mission to innovate and transform, we have integrated AI capabilities that aim to significantly enhance your shop's operations and customer interactions.

Benefits of AI Integration in CRS:

1. Time-Saving: Our AI can automatically generate detailed and informative ticket notes, saving you time on manual input.
2. Enhanced Professionalism: The AI ensures proper spelling, punctuation, and grammar in all communications, enhancing the professionalism of your customer interactions.
3. Increased Accuracy: By automating ticket notes, our AI minimizes human error, ensuring that all necessary information is accurately recorded and communicated.

Take a look at this example:

Original ticket notes: "new screen fitted iPhone XR"

After AI responded:

"It appears that you recently dropped your device, possibly causing a damaged screen. To resolve this issue, we replaced the screen with a brand-new one. After doing so, we proceeded to strip down the device and perform an internal cleaning.

We are confident that these steps have now resolved the issue. If you experience any further problems, please return the device to us and we will refer to our report of the repair work.

As a precaution, it may be worth considering additional elements for future protection. Investing in a protective case to cover the device would be wise in case of any future accidents. You may also consider purchasing anti-scratch protections that adhere to the surface of the device to provide an extra layer of protection against any further damage.

Additionally, an extended warranty may be worth considering, covering your device against any internal or external damage. This could provide you with additional peace of mind in the event of any future accidents. We hope this helps you to enjoy your device for a long time to come."

As you can see, the AI turned a brief note into a comprehensive, professional summary of the repair process.

These AI features are experimental, and we would love your feedback as you use them. You can download it right now in our beta: https://computerrepairshopsoftware.com/beta

To get started you will need to get create an OpenAI account and get an OpenAI API Key then copy this into CRS Settings->API. Open a ticket and go to the Ticket Notes tab. A new AI Response button will be visible.

Your experiences, ideas, and input are crucial to us as we refine and improve these capabilities.

We invite you to share your prompts, experiences, and feedback in our new Discord server: https://discord.gg/FQm6VE2T

Furthermore, we plan to enhance AI across all aspects of CRS in the near future. We'd love to hear your thoughts on what you believe would be a great feature using AI. Your input will be instrumental in shaping the future of CRS.

Thank you for being a part of this exciting journey. We are committed to providing you with the best possible tools to succeed and look forward to your invaluable feedback.

Best regards

Paul Betteridge