Customer Feedback Centre's latest feature, SmartReply, is here to streamline your customer feedback experience, making it quick and easy. Read more>>

Google reviews: Why suppressing negative feedback may not be the best idea Google guidelines have been updated to reflect its stance against businesses discouraging negative reviews or soliciting positive feedback. So what does this mean for you? Cus...

Imagine being able to create over 250 + social media posts throughout the year promoting your customer reviews without lifting a finger!!...

Marketing and advertising are frequently conflated and used synonymously. However, marketing and advertising are not quite the same things, and if you want to be impactful with either, you must first acknowledge why and how they differ and how to use...

Asking your customers or clients for a review on how well your business did is incredibly important and certainly very valuable. Finding out just what your customers think about dealing with your business from start to finish should certainly be a pr...

I think it's universality known that if you are running a local business, then having reviews from existing customers across the internet is the fundamental building block for attracting new customers. Get more customers with the Customer Feedback Ce...

5 Reasons Why Reviews Attract New Customers. Online reputation for any small business, they must deliver a customer-focused service. Unlike large companies that consider customers nothing more than just a number, small companies have to ensure that t...

No matter how large or small your business, it is important to understand your market, increase awareness, gain useful insights and manage online reputation. Managing your Online Reputation with the Customer Feedback Centre has never been more straig...

So how do you go about getting customers to leave online reviews? Online reviews are incredibly important – they can shape the way potential customers view your business, influence people to buy from you, raise brand awareness and customer loyalty, i...

Attracting new customers can be an expensive business. Yes, it's exciting when a new client comes on board. Yes, there's the thrill of the chase, the satisfaction that comes with making the sale. Gathering new customers with brilliant online presence...