New Opportunity Alert: Agero Roadside Assistance 🚨

AltaConnect is excited to announce an upcoming client opportunity: Agero Roadside Assistance — a leader in providing emergency roadside support across the U.S.

📅 Certification Schedule

• Phase I – Instructor-Led & Self-Study: Sept 15 – Sept 24, 2025
• Phase II – Certification Call-Taking: Sept 25 – Sept 29, 2025
• Phase III – Instructor-Led & Self-Study: Sept 30 – Oct 8, 2025
• Phase IV – Certification Call-Taking: Oct 9 – Oct 14, 2025
• ⛔ No Class: Monday, Oct 13, 2025

Class Times Offered (Mon–Fri):

• 9:00 a.m. – 1:00 p.m. ET
• 1:30 p.m. – 5:30 p.m. ET
• 6:00 p.m. – 10:00 p.m. ET

💵 Revenue Details

• Certification Rate: $7.64/hr ($3.82 per interval)
• Production Rate: $12.00/hr ($6.00 per interval)
• Incentives:
• +$100 bonus when you service 13+ hrs/week after Phase II and accept the Production SOW
• +$1.81/hr when servicing 12+ hrs/week during Certification

🕑 Servicing Times

• Available: 24/7/365
• Best Fit: 8 a.m.–12 p.m. ET and 4 p.m.–8 p.m. ET
• Special Requirement: 5 hrs on Mondays & Fridays (or combination)

📌 What You’ll Do

• Answer inbound roadside assistance calls (jump starts, flat tires, accidents, towing, lockouts, fuel delivery)
• Place outbound calls to service providers & customers for updates
• Locate customers using mapping tools (Google Maps, etc.)
• Deliver clear, empathetic, and professional support to customers in urgent situations

✅ Requirements

• Windows 11 PC (fully patched, no pending updates)
• USB Hardwired Headset
• Wired Internet Connection
• Must pass background check & photo ID verification
• Daily facial authentication required when entering the virtual classroom

⚠️ Disqualifiers (Smart Enrollment Rules)

You cannot enroll if:

• You’ve dropped/failed a certification within the last 60 days
• You have 3 drops/fails in a 12-month period
• You’re already enrolled/interested in another client opportunity
• You previously had an SOW terminated for cause
• You reside in AZ, DE, FL, HI, ME, MI, MT, NH, OH, RI, or WV
• Your contact info is not up-to-date

🔗 Take Action Now!

Client opportunities like this fill quickly. Secure your spot today and start building your career in roadside assistance customer support.