Dear Friends,

A quick update on shipping to the U.S. (Though, given the chaos in the U.S. and elsewhere this feels rather insignificant, tbh.)

For the time-being, book orders for U.S. customers will be fulfilled through Print on Demand. Some books and printed matter are still exempt from duties and tariffs under the Canada-US-Mexico Trade deal. For any U.S.-bound shipments I have to supply the HS Code, a Certificate of Origin, name and contact details of the manufacturer, and the obligatory Customs Declaration. On top of that, some shipping partners have added brokerage fees to clear items through customs. Even with all that, whole truckloads of packages bound for the U.S. have been turned around at the border as officials on both sides try to figure out who is responsible for collecting duties and taxes. This leads to more costly delays.

For our customers outside Canada, a book ordered direct from us won't come with any extras like bookmarks, etc. But your POD book will be no different than if you ordered a copy online via Barnes & Noble, or Amazon, etc. If there is any issue with your order, please do get in touch and we will fix it. We're sorry it's come to this, and thank you for your understanding and on-going support.

Warm Wishes,

Michael (and the Undertow team)

Undertow Publications