Hi ,

We’re reaching out to address concerns about potential fraud in the i-Attend Self Check-In process. To strengthen security and streamline your experience, we’ve introduced a new feature that allows automatic resetting of your Event PIN and Self Check-in QR Code.

Here’s how it works:

1. When creating your event, set your Auto Reset for Event PIN/QR Code to Yes or No. If you enable this function, your event's QR code or PIN code will reset automatically every 10 seconds.

2. QR Code auto-updates: When the PIN resets, the event’s QR Code will also regenerate automatically.

3. Display the QR Code:

•   Log into the Capture app as an administrator preferably using larger screen device (iPad or Tablet).
•   Navigate to the event and tap the QR code image to display the latest.
•   Instruct attendees to scan the QR code using the Self Check-In app.

Why this matters:

1. Reduced fraud risk: Frequent PIN/QR Code updates minimize unauthorized access.

2. Greater control: Adjust the reset interval to match your event’s security needs.

3. Simplified process: No manual PIN or QR Code updates required—everything happens automatically.

Important: Update your devices with the latest versions of the i-Attend Capture and Self Check-in apps by downloading the latest updates from your app store.

For questions or support, reply to this email or contact our support team at support@tnetic.com.

Thank you for trusting us to keep your events secure!

Kind regards,

Marlon Bermas

P.S. i-Attend excels with RFID and QR Code scanning, but sucks at reading barcodes. Ask us how to upgrade your credentials from barcodes to RFID badges!