Addressing Cultural Issues: Eliminating Toxic Superstars

May 12, 2023 2:15 pm

"What you permit, you promote. And so that's your culture. So one of the things that I have really come to know, beyond a shadow of a doubt, is that most organizations never step back and define what is their vision for the culture of the future"... Kris Baird, Founder & CEO of The Baird Group.


Tolerating toxic superstars is a cultural issue that needs to be addressed by the organization. In our latest episode published yesterday, we discuss this with Kris in detail.


In addressing the issue, it's critical to have a solid foundation on which to stand. Here are a few examples we delve in to during the episode:


Hiring for Fit and Building Strong Organizational Culture

  • Marketing principles applied to understanding organization's culture.
  • Culture change takes clear vision and leadership.
  • Behavior-based standards necessary to define abstract values like respect and courage.
  • Business values are behaviors and competencies needed to achieve the vision.


Overall, the episode resonates that culture is everything when it comes to reputation with employees and customers, and engaging the heart is crucial in healthcare.


We encourage you to listen to the full episode available on our website or wherever you enjoy your podcasts.


Warm Regards,

The Bo & Luke Show Team


Listen Here






Comments