🤖 The AI Puzzle: Where the Human Touch Still Reigns Supreme 🧩
Sep 01, 2025 11:06 am
Hey there ,
Time to read: Just under 2 mins
A few weeks back, I shared more about the EU AI Act.
It's the first law globally to set clear rules for AI use, focusing on its application and the level of risk it carries for people.
My mission?
To explore how we can optimise every part of the pre-hiring, hiring, and even post-hiring process for small businesses looking to DIY their talent acquisition. (And free me up to focus on those trickier, rare-skilled roles!).
AI is a game-changer for efficiency. However AI cannot truly be used when we're making hiring decisions (yet?)
It can streamline tasks, automate tedious processes, and unearth data insights like never before.
But in all my explorations, there's one crucial area where we absolutely cannot (yet... or ever) fully rely on AI: the subtle art of matching candidates to your team's unique human and cultural dynamic.
Let me give you an example.
If I upload five anonymised CVs and a detailed confidential job description, AI is incredibly, awesomely good at telling me which CV matches the description.
It'll highlight keywords, rank experience, and show me who 'ticks the most boxes'.
But here's what AI doesn't (yet) understand:
- The unspoken culture: The team's inside jokes, preferred communication styles, or how they rally together under pressure.
- The human 'add': The quiet resilience, the quirky sense of humour, the unique perspective gained from a diverse background, or that innate ability to boost morale.
- The nuanced potential: How someone's seemingly unrelated hobby might spark a brilliant new idea, or how their previous "failure" (remember our Van Gogh chat?) has forged an invaluable skillset.
- That gut feeling: The intangible connection you feel when someone just 'gets' your vision, even if their CV isn't a 100% match.
These are the elements that create a truly cohesive and dynamic team – the 'culture add' that makes a workplace vibrant and effective.
AI, for all its brilliance, operates on data it can measure.
It can't yet measure empathy, curiosity beyond a job title, or how a diverse life experience will profoundly enrich a team.
So, while AI is an incredible co-pilot for your recruitment journey, remember to keep your hands on the wheel when it comes to the most human aspects of hiring. It's about combining AI's efficiency with your unique insight to build teams that don't just fill roles, but truly thrive.
Happy Hiring!
Helen
P.S. Ready to master the art of combining AI's power with your human insight for brilliant hiring? Let's chat! Book a free call and we'll strategise.