The Death of the Dealership
Jan 17, 2025 2:23 pm
The Death of the Dealership: How AI and Chatbots Are Reshaping the Automotive Industry
January 17, 2025
I’ve been predicting this change in the automotive industry since 2017, and now we’re standing on the edge of a revolution that will completely reshape the way people buy cars. For decades, the dealership model has been the cornerstone of car sales. Rows of shiny vehicles, salespeople vying for attention, and hours of negotiation in the finance office—this has been the norm. But the world is changing fast, and the days of traditional dealerships as we know them are numbered.
Artificial intelligence (AI) and chatbots are driving this seismic shift. The way people shop for cars is becoming less dependent on physical dealerships and more reliant on digital tools, virtual assistants, and even personal AI agents that negotiate deals on behalf of customers. This transformation is going to be monumental, and by 2030, I believe we’ll see dealerships running with 40% fewer personnel while maintaining—or even increasing—productivity.
Let’s break down how AI and chatbots are dismantling the dealership model and rebuilding it for the modern world.
Read full article here https://www.linkedin.com/pulse/death-dealership-how-ai-chatbots-reshaping-guove/?trackingId=X7s5mWxhSQacjwu%2BPLWJpA%3D%3D
| ||||||||||||||||||||||||
(Give it a few seconds for the GIF above to load).
(Give it a few seconds for the GIF above to load).
(Give it a few seconds for the GIF above to load).