Rico Glover here! I wanted to share a quick story about a little experiment I did recently: I used AI to create a jingle for Chevy EVs. Now, I'll be the first to admit—it’s probably the quirkiest (and maybe the worst) thing AI will produce in this space. But it’s not about the jingle; it’s about what’s coming next, and trust me, it’s going to be game-changing.

Click here and listen to Chevy EV AI created Jingle

Within the next 6 to 12 months, dealerships are set to undergo a massive transformation thanks to AI. Imagine this: full AI-powered BDC centers handling all voice, text, email, and video interactions. Thousands of customer engagements every day, hundreds of appointments set—all with just one Business Development Manager overseeing the whole operation.

Sound too good to be true? It’s not. This is the future we’re heading toward:

• AI-Driven Everything: Whether it’s answering questions, following up with leads, or booking test drives, AI will be at the helm, managing interactions across multiple channels like a pro.
• Supercharged Customer Experience: AI’s ability to personalize interactions means every customer gets exactly what they need, when they need it, making them feel like VIPs every time.
• Unmatched Efficiency: Picture one BDM managing an AI-driven BDC that generates thousands of interactions daily. No lead falls through the cracks, and no customer waits too long for a response.
• Seamless Scalability: As your business grows, AI scales with it. More leads? More calls? No problem. AI keeps up without missing a beat.

Article from 2017 in Autodealer Today Magazine Meet Your New Prospector By Rico Glover

So, yeah, my Chevy EV jingle might just be the silliest thing we see from AI, but it’s also a fun reminder of the innovation on the horizon. The real power of AI lies in its potential to revolutionize how we do business, connect with customers, and drive results like never before.

Best,

Rico Glover

Automotive BDC and Automotive Digital Retailing Expert

Certified Google, Bing and Hubspot and Digital Marketer

910.257.3017

P.S. I created this email with AI. I'm just saying—I preach what I teach!