A recent study surveying 2,193 consumers and 385 franchise dealers revealed a striking disconnect:

• 83% of consumers believe technologies like AI will transform how they purchase vehicles in the next 10 years.
• Meanwhile, only 37% of dealers see AI as important to evolving dealership operations.
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This isn’t just about cars — it’s about every industry. Your customers are rapidly adapting to AI-powered experiences: instant answers, personalized offers, and seamless transactions.

Businesses that fail to understand and embrace AI will be left behind. Whether you’re selling vehicles, services, or products, the message is clear:

convenience and transparency are no longer optional — they’re expected.

At the heart of this shift is the need to put the customer first. AI is not just a tech upgrade; it’s a new way of building trust, creating efficiency, and staying ahead of the curve.

If you haven’t started thinking about how AI will impact your business, now is the time. Because your customers already have.

👉Read full article on Linkedin Newsletter https://www.linkedin.com/pulse/yo-dealerships-people-have-spoken-you-just-aint-listening-glover-sjhqe/

email ricoglover@marketingdisruptors.com for a business AI audit