AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI

Aug 08, 2023 4:01 pm

Hi ,

 

Just as the internet has drastically lowered the cost of information transmission, AI will lower the cost of cognition. That’s according to Harvard Business School professor Karim Lakhani, who has been studying AI and machine learning in the workplace for years. As the public comes to expect companies that deliver seamless, AI-enhanced experiences and transactions, leaders need to embrace the technology, learn to harness its potential, and develop use cases for their businesses. “The places where you can apply it?” he says. “Well, where do you apply thinking?”


And finally, the real challenge is not a technological challenge. I would say that’s like a 30% challenge. The real challenge is 70%, which is an organizational challenge. My great colleague Tsedal Neeley talks about the digital mindset.


Every executive, every worker needs to have a digital mindset, which means understanding how these technologies work, but also understanding the deployment of them and then the change processes you need to do in terms of your organization to make use of them.

 

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