Managing the expectations of a wide range of stakeholders is one of the most challenging jobs of a project manager. Yet there’s no educational program or training for this skill because everyone’s expectations are unique and often deeply personal.

PMs need to use a combination of intuition, listening, iterating, and learning on the fly to address them successfully. In this article, the author suggests five strategies for managing expectations effectively.

Artfully managing expectations is one of the most important skills a project manager (PM) can develop. When expectations are properly managed, teams are better equipped to deliver exceptional results, from executing on a behemoth campaign to meeting small, daily deadlines. The earlier this skill can be developed in one’s career, the better.

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Start Date: Jan 27th, 2024

Business Analysis:

📍Live class sessions: Saturdays, 11 am - 3 pm EST, Mondays 7 - 9 pm EST

📍Duration: 12 weeks

📍Recommended weekly time commitment: 10 hours.

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Organizational Change Management:

📍Live class sessions: Tuesdays 7- 9 pm EST and Thursdays, 7-9 pm EST

📍Duration: 8 weeks

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Project Management:

Live class sessions: Saturdays 1:30 - 3:3:30 pm EST, Thurs 7:30-9:30 pm EST

Duration: 9 weeks

Recommended weekly time commitment: 8 hours

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Highlights of our programs include:

📌 Key concepts, principles, and frameworks

📌 Practical sessions to apply and practice learnings.

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