Hi ,

When you receive an email that’s critical, hostile, or just plain rude, it can ruin your whole day. Here’s how to keep your emotions in check and respond rationally and professionally.

First, take your time. You don’t need to reply immediately. Give yourself a pause to really analyze the message, calm down, and think clearly before you craft your response.

Then, before you say anything else, thank the sender for taking the time to communicate their message to you. Even if they used a negative tone, make sure yours is positive.

Explain your perspective without blame or bluster. Keep in mind that this is only the start of the conversation. There may be facts that your counterpart was unaware of. You can use their email as an opportunity to share where you’re coming from.

Continue reading 👉 here

Enrollment is open for our January 2024 training...

See links👇🏾👇🏾 to join our January 2024 cohort. 

Start Date: Jan 27th, 2024

Business Analysis:

📍Live class sessions: Saturdays, 11am - 3pm EST, Mondays 7 - 9pm EST

📍Duration: 12 weeks

📍Recommended weekly time commitment: 10 hours.

Enroll here

Organizational Change Management:

📍Live class sessions: Tuesdays 7- 9 pm EST and Thursdays, 7-9 pm EST

📍Duration: 8 weeks

📍Recommended weekly time commitment: 8 hours.

Enroll here

Project Management:

Live class sessions: Saturdays 1:30 - 3:30pm EST, Thurs 7:30-9:30pm EST

Duration: 9 weeks

Recommended weekly time commitment: 8 hours

Enroll here

Highlights of our programs include:

📌 Key concepts, principles, and frameworks

📌 Practical sessions to apply and practice learnings.

📌 Group assignments and discussion

📌 Resume preparation and review session

📌 Mock interviews

📌 Post training support

📌LinkedIn profile optimization

For additional inquiries, send an email to info@pollardconsults.com or

call +1 343 462 7696

P.S If you are new to our mailing list, kindly read old emails here and check out some of our social media posts here

Also, view our TESTIMONIAL WALL OF LOVE to see what others are saying about our program.