In my experience working with new BAs and PMs, they often assume elicitation means requirement gathering.

I also struggled with both concepts in my early days as a BA,😫😫 so you are not alone. However, to ensure my Learners do not make the same mistakes I made, I often spend time clarifying this common area of confusion.

 "Elicitation" is a noun, from the root word "elicit" (a verb).

According to the Merriam-Webster dictionary, elicit means to call forth or draw out (something, such as information or a response, feeling…).

From a business analysis perspective, elicitation is the drawing forth or extraction of “information” (not requirements) 😆😆 from stakeholders or other sources internal and external to the organization.

In this video, I described how to plan, prepare, and conduct elicitation sessions, then validate information collected before progressing with further business analysis work using the information collected.

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