Espresso booster: Boost your Customer Satisfaction!

Upgrade your skills, broaden your knowledge, and grow professionally with us!

Date: 6 & 7 August 2024

The business world is changing all the while. Many of times, change fails because of a few reasons:

does not AWARE I am part of the change
does not ACCEPT the change
does not believe I could ACHIEVE and add values to the change

The impact of the change is even more prominent when the success of it is largely dependent on the mass of the organization, which is working at the ground level.

This workshop aims to equip employees with the mindset and techniques necessary for readiness to change and build resilience in the face of uncertainty. By enhancing their ability to adapt and remain resilient, employees will be better prepared to navigate the complexities of change and contribute to the organization’s success.

The workshop is structured into three key parts to align with the employees’ levels and help them progress through change: Aware, Accept, and Achieve.

What you will learn

To equip with the mindset of change, and hence create readiness to change, and achieve through change
To create awareness of different change habit
To create urgency to want to change
To emphasise the need to build resilience and drive in facing challenges ahead
To work with team positively as they sail through the change