Friday espresso: Leading Change using the H.E.A.R.T. way
Jun 21, 2024 1:00 am
Rise and Shine!
Let's brew our espresso for an insightful shot!
In today's era of rapid technological and AI advancements, leaders face a crucial question:
Are we focusing solely on hard business results driven by data, or are we connecting with people the H.E.A.R.T. way?
WHY Lead with H.E.A.R.T.?
In a world where AI and data dominate decision-making, the true potential of our teams is unlocked by our leadership approach centred around People. Leading with H.E.A.R.T.—Humanity, Empathy, Authenticity, Resilience, and Trust—ensures we don't lose sight of the human element that drives innovation, engagement, and long-term success.
WHAT is the H.E.A.R.T. Way?
1. Humanity: Recognizing and valuing each person's unique contributions and fostering an inclusive environment.
2. Empathy: Understanding and sharing the feelings of others to build deeper connections and improve communication.
3. Authenticity: Being genuine and transparent, which builds trust and encourages others to be their true selves.
4. Resilience: Demonstrating the ability to adapt and bounce back from challenges, inspiring the same in our teams.
5. Trust: Creating a foundation of reliability and integrity that empowers and motivates individuals.
HOW to Lead with H.E.A.R.T.?
1. Practice Active Listening: Show genuine interest in your team's ideas and concerns. This builds empathy and trust.
2. Be Transparent and Honest: Create a safe space, share your vision, challenges, and decisions openly. Authenticity fosters loyalty.
3. Encourage Collaboration: Create opportunities for teamwork and celebrate collective achievements. This reinforces humanity and resilience.
4. Provide Support and Resources: Help your team develop resilience by offering the tools and support they need to overcome obstacles.
5. Acknowledge Efforts and Achievements: Regularly recognize and appreciate individual and team contributions, strengthening trust and motivation.
By integrating the H.E.A.R.T. principles into our leadership practices, we create a balanced approach that harnesses both the power of AI and the unmatched potential of human energy. View the original post on LinkedIn here:
That is today's espresso.
Keep the momentum, every sip counts!
Stay caffeinated & curious!
Koo Lily
l Founder of mq Training Coaching Consulting l
Leadership Coach l Change Facilitator l Speaker l
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Upcoming Public Workshops (June - September 2024)
Positive Work Habits – 26 July 2024
Achieve through Change – 6 & 7 August 2024
Effective Interpersonal Communication Skills – 4 & 5 September 2024
For enquiry, please email us at customerservice@mq.com.my.
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