Friday espresso: Power of Listening (Part 3)
Mar 15, 2024 1:00 am
Rise and Shine!
Let's brew our espresso for an insightful shot!
From Problem-Solving to Connection: The Art of Listening
WHY Listening is Important in Solving Problems
Virginia Satir once famously remarked, "Problems are not the problem; coping is the problem". Often, when confronted with a problem, our focus narrows solely onto its resolution, inadvertently neglecting the individual standing before us, earnestly striving to navigate through it. In such interactions, the dialogue becomes primarily about finding solutions, inadvertently sidelining the crucial element of human connection. However, by wholeheartedly embracing empathetic listening, we can cultivate environments where those grappling with challenges feel truly supported.
WHAT Embracing the Art of Listening Entails
Let's pivot from fixing to connecting, where conversations become more than just transactions. It's about truly hearing each other, acknowledging emotions, and building trust. Sometimes it’s not about fixing the problem, but you just want to be heard and understood from your perspective. Listen to others how you would want to be listened to.
HOW to Cultivate Heartfelt Communication
Start by practising the art of "listening with intent", where every conversation is an opportunity to deepen connections. Encourage open dialogue and vulnerability, creating an environment where everyone's voice is heard and valued. Remember, it's not just about solving problems - it's about fostering relationships that last.
Take a look at this video for more tips on how we can listen in a more empathetic way.
https://www.youtube.com/watch?v=5xa8cSo1wk8
That is today's espresso.
Keep the momentum, every sip counts!
Stay caffeinated & curious!
Koo Lily
l Founder of mq Training Coaching Consulting l
Leadership Coach l Change Facilitator l Speaker l
_______________________________________________________________
Highlight: Public Workshop in April!
Persuasive Presentation with Storytelling - 25 & 26 April 2024
This workshop aims to enhance your staff's presentation skills for persuading, educating, and informing any audience. It covers key aspects of professional communication, like preparation, structure, delivery, strategy, using visuals, and handling Q&A sessions. Participants get hands-on practice by creating and delivering real business presentations.
For enquiry, please email us at customerservice@mq.com.my.
CONNECT with Us!
