Friday espresso: One Word to Describe Leadership: Service

Nov 15, 2024 1:00 am

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One Word to Describe Leadership: Service

If I had to choose one word to capture the essence of leadership, it would be service. True leadership isn’t about status; it’s about lifting others up. It’s about being there for your team, making decisions that benefit everyone, and getting into the trenches when things get tough.


WHY Service Defines Leadership

Real leadership is built on the principle of service. Leaders who focus on serving their teams build trust, foster collaboration, and empower those around them. When a leader prioritizes their own gain over the team’s well-being, they lose the essence of leadership. Service keeps a leader grounded, reminding them that leadership is a responsibility, not a privilege.


WHAT Does Service in Leadership Look Like

Service-oriented leadership means:

  • Showing up: Being present for your team, especially during challenges.
  • Supporting growth: Empowering others to succeed and lifting them up when they stumble.
  • Shared responsibility: Making decisions that benefit the group rather than seeking personal gain.


A true leader isn’t afraid to be on the battlefield with their team, rolling up their sleeves to work alongside them.


HOW to Lead Through Service

  1. Stay engaged with empathy: Actively listen to team members and understand their challenges, needs, and motivations. Take time to check in regularly and provide support tailored to each person’s unique circumstances.
  2. Empower others to lead: Cultivate a supportive environment by delegating meaningful responsibilities and encouraging autonomy. Recognize each team member’s strengths and provide them with the tools, feedback, and encouragement to take initiative and grow in their roles.
  3. Model accountability and resilience: Show your team that no one is exempt from hard work. When challenges arise, demonstrate perseverance, humility, and accountability. This commitment reinforces that you’re as invested in the team’s success as they are.


Final Thoughts

Service-driven leadership builds a resilient, unified team that trusts and respects one another. What’s your one word for leadership? I’d love to hear your thoughts.


To those looking to connect with your inner self before you lead (or, serve) the team, in the month of November you can get a copy of Lead Change Heart Way for RM60 (regular price RM75). During this period, 50% of all proceeds will be donated to Breast Cancer Welfare Association Malaysia.


Order the book for yourself, for someone as a gift, or in bulk for your company with the link below.


Good news! Lead Change Heart Way is also available as a 90-min talk. Feel free to be in touch at customerservice@mq.com.my if you are looking for a session for your company. 


Thanks for your kind support!


Get the book Lead Change Heart Way here

https://docs.google.com/forms/d/e/1FAIpQLSfbBYwoWtxOA5NQlfBLBwHtIcwlaFIx4I_chiYtYjJwNrbnNA/viewform 

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Stay caffeinated & curious!

Koo Lily

l Founder of mq Training Coaching Consulting l

Leadership Coach l Change Facilitator l Speaker l


For enquiry, please email us at customerservice@mq.com.my.


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