Hey ,

If you're looking for feedback on your business, don't forget to reach out to customers who have left.

This week, I'll share how you can reach out to your audience in a very simple way. Plus, I recorded a tutorial to guide you through the process.

While it can be difficult to hear negative feedback, it's important to remember that this is an opportunity to learn and improve.

By reaching out and asking for feedback, you can show your customers that you're committed to providing the best possible experience.

Why is it important to ask for customer feedback?

1. It helps you understand what customers like and don't like about your business. This can be incredibly valuable information that you can use to make improvements.

2. It shows customers that you care about their experience and are committed to making improvements. This can help build customer loyalty.

3. It gives you the opportunity to turn a negative experience into a positive one. If a customer is unhappy, reaching out and trying to make things right can turn them into a lifelong advocate for your business.

Asking for feedback can be difficult, but it's always worth it in the end.

What are some ways that you can ask for feedback?

There are a few different ways that you can ask for customer feedback:

1. Send out surveys: This is a great way to collect feedback from a large number of customers at once. You can use an online form tool to create and send your survey.

2. Talk to customers one-on-one: If you have the opportunity, talking to customers one-on-one can be a great way to get detailed and specific feedback. You can do this in person, over the phone, or even via email.

3. Collect feedback on social media: Social media is a great platform for collecting customer feedback. You can use your platform of choice to reach out and ask for feedback. Just be sure to monitor your social media channels regularly so that you can respond to any negative feedback in a timely manner.

4. Ask for feedback at point of purchase: If you have a physical store or are selling products online, you can ask customers for their feedback at the point of purchase. This is a great way to get feedback in real-time and can be very helpful for making changes to your products or services.

5. Send out post-purchase surveys: Another great way to collect feedback is to send out surveys after customers have made a purchase. This gives them time to use your product or service and then give you their thoughts on it. You can use an online form tool to create and send your survey.

Asking for customer feedback is a great way to improve your business. By using one of these methods, you can make sure that you're getting the feedback you need to make changes and improve your products or services.

How can I use Wix to create these online forms?

There are several ways to create forms on your website. I'm here to show the absolute simplest method.

Watch this tutorial to learn how to create your own simple online form:

https://link.mattcici.com/simple-form-demo

How did it go for you? Reply to let me know.

Would you benefit from more tutorials and workshops, where you can ask your specific questions? Reply and let me know what you want to learn.

View our workshop suggestion board to up-vote and recommend new ideas:

https://link.mattcici.com/workshop-requests

Enjoy,

Matt