Hello ! 👑💕
A new remote customer support opportunity is worth checking out! 💻✨
Mercury is hiring a Customer Support Specialist to help its customers with account questions, payments, card issues, product questions, and more.
💰 Pay: Up to $52,500 USD
💻 Position: Customer Support Specialist
🏠 Work: Remote
📅 Schedule: Monday-Friday
⏰ Hours: 11 AM-8 PM PT
🎯 Experience: 2+ years of customer support/customer experience
What Will the Employee Do? 💼
The Customer Support Specialist will assist customers through:
💬 Chat
📧 Email
📞 Phone
The role also involves troubleshooting customer problems, identifying recurring issues, working with engineering teams, creating FAQs and help articles, improving processes, and communicating customer needs to internal teams and banking partners.
👉 CLICK HERE for full details and to apply!
And don't forget to check The Work From Home Queen's Latest Customer Service Jobs Page for more remote csr opportunities. 💻💕👑
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