The 'Thank You' That Shouldn't Be Exceptional (But Is)

Feb 24, 2025 12:26 pm

Hi ,


Reading time: about 1 min 36 secs


Something's been bugging me lately, and I'd love to get it off my chest.


It's about basic courtesy, common decency, and something that should be completely normal in the recruitment world but, sadly, often isn't.


I'm talking about saying 'thank you'.


We regularly receive emails from candidates thanking us for acknowledging their application or providing feedback—even if it's just a quick 'We received your application and will be in touch soon.'


They're grateful for this basic level of communication because, shockingly, it's not the norm.


This makes me absolutely furious.


It's lazy.


It's disrespectful.


And it gives the companies recruiters are working with – and the entire recruitment industry – a bad name.


Imagine pouring your heart into an application, only to hear… crickets 🦗


It's demoralising.


This isn't rocket science, people.


It's basic human kindness.


And it reflects directly on your brand.


Think about it: how do you think a candidate feels about a company that can't even be bothered to acknowledge their application? Probably not inclined to buy their products or recommend them to others. And certainly not apply to join them in the future.


So, here's my message to every business owner and hiring manager out there: Don't be that company.


If you're advertising your vacancies anywhere – Indeed, LinkedIn, your own company website, wherever – use the simple automated tools available to you in those platforms to ensure every single applicant receives a personalised thank you for their application.


It takes minutes to set up and can make a world of difference.


And if you'd like a quick walk-through on how to do this? I'm happy to help.


Let's schedule a call, and I'll take you through it. No charge, just a passion for making the recruitment experience a slightly more humane one.


Let's make 'thank you' the standard, not the exception.


Happy hiring,

Helen


P.S. Let's be the change we want to see in the recruitment world. One "thank you" at a time.

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