Hi ,
AWS just released the technical explanation of their downtime - you can read it here, but in brief it was a software malfunction that led to a few of their services going down in one key region.
In our case, it caused our front-end application to go down for 2 hours. AWS have obviously committed to ensuring that this does not happen again, but just in case it does, we have created a new internal redundancy flow to keep our systems fully operational.
We have also reviewed all other potential AWS infrastructure dependencies and will be investing additional resources into creating new redundancy flows across our whole system.
If you have questions or need clarification, please reach out to Dan at [email protected].
Best,
John, Josh, and Dan
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