Dear
Please join me in congratulating Dean, Edmore, who have completed the first half and Pieter and Lene, who have making good progress..👏👏👏
Please complete your first half asap, as the second half will be released Wednesday, 21 April and the course will close on 10 May 2021.
- Customers and team members see more than you think
- Understanding team members
- Workplace culture dictates business success
- How values impact productivity, sales, and service
- Teamwork and communication
The second half covers:
- Confident Communication: How to be assertive and not aggressive
- Biases: let’s talk about diversity and Inclusion and the impact it has on teams and productivity
- Leadership & team member responsibilities when communicating
Kind Regards
Terrill Christians
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