The conversation nobody wants to have after the hire

Apr 15, 2026 6:16 am

Workplace Multiplier by Tola Akinsulire


April 15, 2026

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The conversation nobody wants to have after the hire

Howdy ,

 

You made the call.

 

You hired externally.

 

Now comes the part nobody prepares you for.

 

The internal candidate finds out. And however professionally they receive the news, something shifts. You can see it. The energy changes.

 

The questions stop. They show up, do the work, and say all the right things…but the investment is different.

 

And now you have a new problem.

 

Not a performance problem. A people problem.

 

Here is what I have seen leaders do wrong in this moment…and it almost always comes from a good place.

 

They over-explain.

 

They relitigate the decision trying to soften it. They load the conversation with qualifications and reassurances. They imply the door is still open without being clear about what that actually means or requires.

 

The result is a person who leaves the conversation more confused than before. And confusion, in this situation, curdles into resentment.

 

Here is what the conversation actually needs to do.

 

It needs to be honest about the gap…not cruel, but clear. The person deserves to know what specifically was missing. Not "you weren't quite ready"…that tells them nothing.

 

But "the role required someone who could operate at this level from day one, and that is a gap we couldn't close in the time available"…that is something they can work with.

 

It needs to separate the decision from the person's value. These are two different things. The hire was made in light of the company's season and ambition. That is a context statement, not a verdict on their potential.

 

And it needs to answer the question they won't ask directly:

 

Is there still a future for me here?

 

If there is, say so…specifically. What does the path look like? What would need to be true in twelve months? Who will invest in getting them there?

 

If there isn't, say that too. Keeping someone in a holding pattern out of guilt is not kindness. It is a slow tax on their career.

 

The hardest people decisions are not the hires.

 

They are the conversations that come after them.

 

Don’t be afraid to have them.

 

Keep winning at work and in life

 

Tola Akinsulire

Your Strategic Workplace Mentor

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