Your weekly Day Zero Update
Dec 01, 2024 4:16 pm
Hi
As we celebrate 6 years of business and the festive shopping season kicks in, we'd love your support this December.
The immediate focus though is on getting you all to pre-order your veg boxes for Christmas.
So, as well as ordering a veg box for the coming week as you normally do, using the normal section of our online shop, we need to get you to place a separate pre-order for Christmas veggies.
Our online shop is now set up with a separate section that looks like this, which is dedicated to Christmas veg boxes.
As it says there in the image, we need you to pre-order on or before 6pm Sunday 9th December.
We'll be delivering these boxes on Thursday 19th December, and obviously the quality of the veg means they'll get you right through the midwinter break. Note that there are no deliveries on 26th December nor 2nd January as our suppliers are closed.
Those of you who pick your own veg can do that for your Christmas box too.
If you normally choose a pre-selected box (small/medium etc), you have four sizes to go at and there is a description of each to help you decide.
You can opt to click and collect (on Friday 20th December), but we have limited capacity to store veg boxes at the shop, so that option will only be available until you've used all those slots up.
Pre-ordering is a separate one-off order just for Christmas fruit and veg, so we can order the right amount of veg to fulfill your orders. Please only order items from the section shown in the above image.
After the veggie pre-order deadline has passed, you'll be able to place a separate order for all the other things to be delivered alongside your Christmas veg box and that will fit the usual ordering pattern, you'll have until 9am Wed 18th to order those other things.
In the background we'll amalgamate your orders and you won't be charged twice for delivery.
So, this coming week, order your usual box for delivery or collection on 5th/6th December AND separately pre-order your Christmas veggies. If you're confused or need help with the process, message me (Mark) on 07595217414.
Thanks for your support
Mark and Holly x