When the pandemic and technology get together, they can completely alter the very concept of customer service. But is it a good thing?

Another iPhone saved from the scrap pile.

Research outlines the risks associated to the privatization of Dataprev and Serpro.

The best telepresence hardware to go beyond video conferencing and make remote work truly collaborative.

ZDNET's reviewers have tested the best VR headsets available that provide immersive experiences, next-level gaming, and enhanced productivity.

Microsoft's annual developer conference will be a virtual event again.

Kazmaier was President of SAP HANA & Analytics and led SAP's global product, solution and engineering teams for database, data warehousing and analytics.

Microsoft is now targeting September 7, at the earliest, as its 'full' reopening date for its Washington state offices, rather than July 6, as planned.

If you’re looking for a better way to connect more devices and even a display to your iPad, then these iPad accessories are for you.

Sometimes, Redmond can't help but point out Apple's weaknesses. This time, however, the name-calling is more than a little odd.