Fringe Legal #0023 - change vs. transformation

Nov 18, 2020 8:58 am

Hi


Here are 3 things that were worth sharing. Grab a cup of ☕ this is a long(er) read.


Please excuse the delay in the newsletter being delivered this week.


THINK

We talk about transformation and change quite a lot - partly because things are constantly changing around us. I don’t know about you, but I’ve become sensitive to these words getting muddled and almost becoming interchangeable in recent conversations.


In reading Three Horizons (by Bill Sharpe), I came across a wonderful metaphor that helps to differentiate between the two:


A caterpillar grows by getting longer and fatter, but this can only go on for a while before it reaches the limit. The caterpillar cannot turn into a butterfly by eating more, taking exercise, or anything else - it has to go through a transformation in how it is organized and how it related to the world around it., The caterpillar changes the pattern of its life, abandoning the old and adopting the new.


There are two primary sorts of change:

  1. those that continue a learned pattern (change)
  2. those that start a new routine (transformation)


A lot goes into thinking about which type of change exercise to pursue, including timing, desired behavior, propensity to change, your audience, etc. Studying/observing companies we are familiar with provides excellent examples of the stickiness factor when these are employed right. Let’s consider IKEA...


IKEA


Since its founding in 1943, IKEA has developed a unique innovation stack that is near impossible for competitors to copy. It has had to educate its customers on how they view the shopping experience and furniture assembly.


If you’ve ever been to IKEA, you’ll know that the shopping experience is unique. If it’s your second time visiting, you might also now notice a subtle change in your behavior - you’ll see that it’s quite fun, that you can get good food, and even be able to drop off your kids. Contrary to some shopping experiences, people visiting IKEA want to take their kids and go with the whole family.


Regarding building furniture - it has transformed behaviors so much that it has birthed a cognitive bias—the IKEA effect. The Decision Lab has an excellent summary and how to utilize it to get kids to eat more vegetables!!


The IKEA effect describes how we put more value on things that we’ve built ourselves.

Why it happens
Making things, even if it’s just assembling a dresser with a crazy Swedish name, satisfies our need to feel competent. Our improved opinions of our creations might also happen because we want to feel justified in having put in so much work, and because our positive self-concepts spill over into our projects.

Example 1 – Kids’ diets
Parents can capitalize on the IKEA effect by getting their kids involved in cooking dinner. Research shows that kids who help prepare food tend to like vegetables more, and eat more of them as a result.


WATCH

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Last week, I hosted the biggest episode of Fringe Legal Edge - we had six outstanding women guests. They had all met at the start of the pandemic and joined a LinkedIn group that impacted their lives.


I wrote about my takeaways to supplement the recording, both of which can be found below.


Watch the episode (30 minutes)


READ

If you’re not already familiar with Quddus and FutureLab.Legal than he’s an individual worth knowing. 


Quddus has been doing some exceptional work as part of FuberLab.Legal and thinking about the future of law. He writes a fantastic newsletter, which I look forward to reading each week - they are thought-provoking, varied, and insightful. Here’s the description from the site:


This Newsletter is a taste into the world of Law on its journey through a wave of disruption and transition. I shed light on systemic connections and holistic insights gained through serving clients, partners and groups globally through my business: FutureLab.Legal.


Check out the FutureofLaw Newsletter


Stay well

Ab


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Comments
avatar Kinley
This topic about change versus transformation is really insightful. For those exploring digital tools to streamline workflows, the https://vca-woofapps.com provides clear instructions on managing records and schedules efficiently. It can help clinics and teams adapt to new processes more smoothly. Definitely worth checking out for anyone looking to improve daily operations and maintain better organization.
avatar Avery
Really interesting perspective on the difference between change and true transformation — it’s something many organizations underestimate. Sustainable growth often comes from listening closely to real customer voices and measuring satisfaction consistently. I’ve seen useful insights shared through programs like https://raisingcanessurvey.xyz which highlight how structured input can guide meaningful improvements. When feedback is analyzed thoughtfully, it can turn simple adjustments into long-term transformation.
avatar DEBRA
You might find it helpful to explore more technical details to get a clearer understanding of the differences highlighted in the post. For example, the https://smartsquare-hmh.com at provides step-by-step insights that can clarify setup and functional variations. Reviewing such resources can make it easier to apply the concepts practically and avoid common mistakes when handling similar systems.
avatar Sarah
This was a really thoughtful perspective, especially the caterpillar metaphor — it clearly shows how real transformation goes beyond simple improvement and requires a complete shift in thinking. I’ve noticed similar ideas discussed in different tech and workflow discussions, and some useful explanations shared on Smart Square Insights at https://smartsquareguide.com helped me connect change with practical implementation. Your distinction between continuing patterns and starting new routines makes the concept much easier to understand. Definitely a valuable read that encourages deeper reflection on how we approach growth and adaptation.
avatar James Hilton
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