Read: 3 min

Learn: 

• Feedback Formula
• ChatGPT Table Summary
• Netflix Culture Best Snippet

Hola, from Buenos Aires.

Like a 16-year-old boy laying out rose petals and playing “Brown Eyes” by Destiny’s Child on repeat before losing his virginity… I want to set the right mood. (hope that example wasn’t too specific) 

The mood of this week’s newsletter is all about feedback. 

I LOVEEE feedback. It’s the only way we learn and grow. 

A Gallup survey showed only 26% of employees strongly agree that feedback they get ACTUALLY improves their work. In the words of Gwen Stefani, that 💩 is 🍌’s. 

Here are 3 ways to use feedback this week. 

🗣️ Give Feedback

Sometimes the best way to get feedback is first to give it. 

I prefer keeping it as simple as “do you want feedback here?” I use this all the time and have never heard a no.

Cognitive psychologist LeeAnn Renniger suggests a scientifically proven method for giving effective feedback using this 4-part formula.

*more on this table below

See LeeAnn's TED talk here. 

🤖 ChatGPT Table 

I linked a TED talk above, but let’s be real, ain’t nobody got time for that!

This segment is what I call “Curiosity Stacking”. Combine multiple curiosities at once (ex: feedback and ai prompts). Win-win! 

Here’s how to blaze through learning interesting nuggets in an easy way our brains can understand.

First find an interesting article or video. Then:

• Copy the transcript (I use Glasp)
• Paste into ChatGPT and ask for a summary
• Ask to create a table with names and examples 

And tada 🎉

Use this to distill new insights from the internet. Or to distill your own ideas/feedback into actionable next steps.

NOTE: I actually watched the TED talk before summarizing. 

1) Because I’m a dork and love that stuff. 

2) Because I don’t recommend ANYTHING on this newsletter that I haven’t vetted myself. I <3 you readers. 

Moving on. 

❌ No Rules Rules 

Reed Hastings (Netflix co-founder and chairman) wrote No Rules Rules: Netflix and the Culture of Reinvention. 

It's my favorite book that I never want to read again. 

There were a TON of great takeaways and it should be required reading for anyone in an organization or running a team. Yet some parts were just a little too dry for me (ex: policies for expense reporting. yawn). 

But here was the BEST part of the whole book: 

“We now say that it is disloyal to Netflix when you disagree with an idea and do not express that disagreement. By withholding your opinion, you are implicitly choosing to not help the company.”

That single quote outlines how Netflix is different from 99% of other organizations.

Feedback is not only a gift for the receiver. It's a duty for the giver. (my takeaway, not in the book)

I like to extend this same philosophy to friends and family too. 

Put another way, if I were on the other side of the conversation and someone disagreed with me, but didn’t say anything… I’d be like WTF why didn’t you say anything?! 

TLDR; feedback helps us all grow. Heck, you can even forward this email to a friend or colleague "yo we should give each other more feedback!"

Con mucho gusto, 

Mitchell 

Ps. I'd love YOUR feedback. Scale of 1-10 how was this email?👇

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